ByteStack is built on the principle that your queries and the insights they produce belong to you. This page describes ByteStack’s five core privacy commitments, where to find your privacy controls in the dashboard, how long different types of data are retained, which subprocessors handle your data, and how to request deletion.Documentation Index
Fetch the complete documentation index at: https://docs.bytestack.com/llms.txt
Use this file to discover all available pages before exploring further.
Core privacy commitments
No sale of personal data
No sale of personal data
ByteStack does not sell, rent, or trade your personal data to any third party — ever. This commitment is permanent and encoded in ByteStack’s Data Processing Agreement (DPA). There is no pricing tier, partnership, or business model change that would alter this policy.
No model training on your queries
No model training on your queries
ByteStack does not use your queries to train or fine-tune AI models by default. This setting is off for every account. You can opt in to contributing anonymized query samples through the dashboard, but ByteStack will never enable this without your explicit action.
24-hour delete on request
24-hour delete on request
When you request account deletion, ByteStack performs a hard delete across all primaries, replicas, and backups within 24 hours of confirmation. No residual copies are retained in any tier of the storage stack after that window.
Full export in one click
Full export in one click
You can download a complete, signed JSON archive of every query you have run, every account record, and every audit event at any time — with no support ticket and no waiting period. The export is generated immediately from Settings → Privacy → Export.
30-day notice on subprocessor changes
30-day notice on subprocessor changes
ByteStack announces any addition, replacement, or removal of subprocessors — including new vendors, new regions, and ownership changes — at least 30 days before the change takes effect. You will never find out about a subprocessor change after the fact.
Privacy controls
Access all privacy settings from Account → Settings → Privacy. The following controls are available:Telemetry
Toggle product usage telemetry on or off. Telemetry data is always de-identified.
Retention
Control how long ByteStack retains structured outputs from your queries before automatic deletion.
Email preferences
Manage transactional and product email notifications independently.
Model training opt-in
Opt in or out of contributing anonymized query samples to model improvement. Off by default.
One-click export
Download a signed JSON archive of all your data immediately.
Audit log
View a full log of every action taken in your account, including API access and settings changes.
Data retention
| Data type | Retention period |
|---|---|
| Raw scrape logs | 90 days, then automatically purged |
| Structured query outputs | Until you delete them or close your account |
| De-identified usage analytics | Indefinitely |
| Account records and audit events | Until you delete them or close your account |
Subprocessors
ByteStack shares data only with the subprocessors listed below, under contractual confidentiality obligations. Any changes to this list are announced at least 30 days before they take effect.| Subprocessor | Purpose | Region |
|---|---|---|
| AWS | Cloud hosting and storage | us-east-1, us-west-2 |
| Cloudflare | Edge network and WAF | Global |
| Stripe | Payment processing | US |
| Postmark | Transactional email | US |
| Sentry | Error monitoring | US |
| Auth0 | Authentication | US |
How to request deletion
You can delete your account and all associated data in two ways:Delete from the dashboard
Go to Settings → Privacy → Delete Account. Confirm the deletion when prompted. The 24-hour hard delete begins immediately after confirmation.
Request deletion by email
Send a deletion request to legal@bytestack.dev from the email address associated with your account. ByteStack will confirm receipt and begin the deletion within one business day.
After your deletion request is confirmed, you have 24 hours before the hard delete fans out across all storage tiers. If you submitted a deletion request in error, contact legal@bytestack.dev immediately to cancel it.